From Contact Center to Revenue Center: CDP for Customer Service

Our customer data platform (CDP) empowers your contact center agents with real-time customer insights, recommended actions, and analytics that help you identify opportunities for upsell and reduce churn.

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“

Treasure Data’s unified customer view transforms our customer touchpoints by allowing us to have more contextual interactions. Beyond digital marketing, we are in the process of leveraging Treasure Data at our contact center to improve our ability to convert the prospects into our customers.”

Deepak Bhosale

General Manager of IT

“

Having Treasure Data CDP and access to real-time data is incredibly important to us—as it is to all DTC brands. We can now connect with the end consumer on a much deeper level than retailers.”

Greg Connolly

CEO

Trifecta Nutrition

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Personalize. Resolve. Convert.

Service agents are your first line of defense for creating loyalty-building, data-driven customer experiences. Make sure they’re armed with historical and real time customer data to quickly understand customers and personalize interactions.

Treasure Data CDP for Customer Service integrates with the most widely used customer service systems and tools, providing agents with a unified customer profile. With all the real-time information they need at their fingertips in a slick UI, agents can find resolutions more quickly, predict customer needs with AI, and optimize the relationship.

Key benefits: Treasure Data CDP for customer service

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CHAT WITH YOUR CDP: INTRODUCING MARKETING COPILOT

From Contact Center to Revenue Center: CDP for Customer Service

Personalize. Resolve. Convert.

Key benefits: Treasure Data CDP for customer service

With over 400 integrations, Treasure Data CDP can help you unify all your data, no matter the source

Datasheet

Treasure Data CDP Customer Service

Explore our case studies

Trifecta Nutrition uses real-time customer data as a competitive advantage

Transform customer data into the most valuable business asset

Frequently Asked Questions

From Contact Center to Revenue Center: CDP for Customer Service

Personalize. Resolve. Convert.

Key benefits: Treasure Data CDP for customer service

Combat churn

Optimize conversions

Route to the right agent

With over 400 integrations, Treasure Data CDP can help you unify all your data, no matter the source

Datasheet

Treasure Data CDP Customer Service

Explore our case studies

Trifecta Nutrition uses real-time customer data as a competitive advantage

Transform customer data into the most valuable business asset

Frequently Asked Questions

Does Treasure Data integrate with customer service software?

Can Treasure Data CDP inform agent routing?