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Key Customer Experience Metrics Your Business Should Be Tracking

Customer experience metrics can help companies measure client satisfaction and improve the customer experience while engaging with brands.

The Power of Retail Data Analytics: Increase Sales and Improve Operations

Retail data analytics uses data to help retail players personalize CX, optimize logistics/supply chain, and manage pricing for increased sales.

Using Customer Loyalty Analytics To Drive Retention for Your Business

Customer loyalty analytics can give brands insight into user behavior and help drive retention using data and loyalty metrics.

Top-Ranked Customer Insights Platforms (And Why You Need One)

The best customer insights platforms use data to help brands understand their customers better, improve their experiences, and drive results.

Multiply the Value of Customer Data

Customer data is a differentiator to drive efficiency and growth. Learn how to multiply the full value of customer data across the entire enterprise.

The ROI of Customer Experience

Delivering the best customer experience is a must for business success. Learn how global brands are gaining revenue and cutting costs through the ROI of customer experience.

Understanding the E-commerce Customer Journey

Understanding the e-commerce customer journey enables brands to serve consumer needs at each stage and move them closer to conversion.

Life at Treasure Data: Janine Brown, on Building a Career in Sales

Janine Brown, Manager, ADR Operations & Enablement, shares her story on growing her career in Sales at Treasure Data.

CDPs vs. CRMs: Understanding the Pharma Marketing Tech Stack

Both CRMs and CDPs can be a source of data insight for pharma marketers. So, what’s the difference, and how do they work together in the tech stack?

Transform customer data into your most valuable business asset