Build journeys without channel, stage, or departmental silos–or silos for batch vs. real-time data. Create the right experience for everyone, every time, without boundaries.
We recently relaunched the Maruti Suzuki Rewards program, which used to be run with mostly offline data. We can get real-time data into our app because of Treasure Data, and link it with customer journeys for personalization. That is something we weren’t able to do before…Being able to optimize our marketing with such granular data from our Treasure Data CDP is really quite remarkable.”
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1:1 engagement at every moment
Extend campaign orchestration to the relevant buying stage, activity, and channel, and orchestrate experiences at scale.
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Infuse relevance into every touchpoint
Take every interaction up a notch with data-driven insights and cross-channel intelligence. Dynamically inform all touchpoints for a continuous, meaningful conversation.
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Limit fatigue, level up engagement
Our Traffic Control feature prioritizes groups of journeys against each other and caps the number of journeys a customer profile can enter. Limit the number of activations set to reduce marketing fatigue and campaign costs while improving marketing ROI.
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Leap to the right path with journey jump
Navigate customers through personalized, multi-path journeys based on behavior. Boost engagement, increase ROI, and enhance retention, all while simplifying the complex omnichannel experience.
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Get granular insights
Connect activities and insights across business functions and channels with unified customer profiles, including website visits, customer service calls, and email clicks.
Why orchestrate journeys in your CDP?
Batch and real time
Bring real-time decisions and triggers together with batch campaigns into a unified UI for more intelligent journeys. Dynamically identify and update customer journey stages based on real-time intent signals.
Give teams the freedom to use their favorite tools, like Salesforce Marketing Cloud, Adobe Audience Manager, Braze, and other destinations, with journeys seamlessly orchestrated across all systems.
Other customer journey tools have separate products for batch and real time with different UI, whereas Treasure Data brings both batch and real time into a single journey interface.
Other tools are limited to channels like email and SMS, whereas Treasure Data is for all channels, both online and offline.
Other tools can’t scale, whereas we have customers orchestrating journeys for hundreds of millions of consumers.
Other tools require technical knowledge to use, whereas we provide a no-code, drag-and-drop journey builder.
Yes. Contact us to get a demo and learn more about capabilities and pricing.
